Privacy Policy

Effective Date: 12.02.25

At Anderbury Hotel Collect we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us during your stay or interaction with our services. By using our website, or staying at one of our hotels, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

a. Personal Information:
When you book a room or make a reservation, we may collect the following personal information:

Name
Email address
Phone number
Mailing address
Payment details (credit card or other payment information)

b. Usage Data:

We may automatically collect data about how you interact with our website and services, including:

IP address
Browser type and version
Device information
Pages visited on our website
Referral sources
Booking history

c. Special Categories of Data:

We may also collect information related to your preferences or special requests (e.g., accessibility needs, dietary restrictions, or any other personal preferences).

2. How We Use Your Information

We use your personal data for the following purposes:

To Provide Services: To manage your reservation, process payments, and provide services during your stay.
To Communicate: To confirm bookings, send updates, respond to inquiries, and send marketing communications (where consent is given).
To Improve Our Services: To analyze and improve our website, hotel facilities, and guest experience.
For Legal Compliance: To comply with legal obligations and protect the safety and security of guests and staff.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us with payment processing, marketing, and data analysis.
Legal Requirements: We may disclose your information if required by law, court order, or governmental request.
Business Transfers: In the event of a business transfer (e.g., sale or merger), your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us:

Analyze website traffic
Personalize your experience
Offer relevant advertisements

You can control cookie settings through your browser or device settings.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may request corrections to inaccurate or incomplete data.
Deletion: You may request that we delete your personal data, subject to certain exceptions.
Objection: You may object to the processing of your data in certain circumstances.
Withdrawal of Consent: If you have provided consent for certain data processing, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at info@anderburyhotels.co.uk.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: info@anderburyhotels.co.uk